Safety guidelines

Verified students only

Every user must sign up with a valid .ac.uk email address. We verify each account to ensure only real UK university students can list or contact others. No landlords, no agents, no scammers.

Safe communication

All messaging happens through our secure platform. Never share personal information like bank details or passwords. Use our in-app messaging system for all communication.

• •Keep all communication on GrabStays
• •Never share passwords or bank details
• •Meet in person before finalizing any agreement

Red flags to watch for

• ⚠Requests for upfront payment - Never pay before viewing or signing a contract
• ⚠Pressure to act quickly - Scammers often create false urgency
• ⚠Unusually low prices - If it seems too good to be true, it probably is
• ⚠Refusal to meet in person - Always view the property before committing
• ⚠Requests to communicate outside GrabStays - Keep everything on the platform

Report suspicious activity

If you encounter any suspicious listings or users, report them immediately. We take all reports seriously and will investigate promptly.