Privacy policy

1. Information we collect

We collect information that you provide directly to us, including:

• Email address (your .ac.uk university email)
• University domain and affiliation
• Listing information (photos, descriptions, prices, dates)
• Messages sent through our platform
• Any other information you choose to provide

2. How we use your information

We use the information we collect to:

• Verify your student status and maintain account security
• Display your listings to other verified students
• Facilitate communication between users
• Send you important updates about your account and listings
• Improve our services and user experience
• Respond to your inquiries and provide customer support

3. Information sharing

We do not sell, trade, or rent your personal information to third parties. We only share your information:

• With other users when you message them (your email address)
• When required by law or to protect our rights
• With service providers who help us operate the platform (under strict confidentiality agreements)

4. Data security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and personal information
• Object to processing of your information
• Request data portability

6. Contact us

If you have questions about this Privacy Policy, please contact us at privacy@grabstays.com